How Payment Records Fit This Policy
Our Privacy Policy covers details supplied during account opening, including your phone verification step, login activity, device signals, support messages, and records connected with payment status. DANA, OVO, GoPay and QRIS may create transaction references that help us match a wallet event to your account without
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treating those references as a public profile. Bank transfer and virtual account records can include a bank name, reference number, amount, and processing status. We use these records for account security, reconciliation, dispute handling, and legal duties. Access or eligibility depends on local law, and certain
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records may remain available for a required period after an account request. If you are in Medan or elsewhere in Indonesia, the same policy request path applies through your account help route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.